Last Updated: 11 June 2026

Custom-Made Products

All tombstones and memorial products sold by Stellaland Granietwerke are custom-made according to customer specifications.

Because these products are personalised and manufactured specifically for each customer, they are generally not eligible for return or refund.

Customer-Supplied Errors

Customers are responsible for verifying all names, dates, inscriptions, messages, and design selections before placing an order.

No refunds or replacements will be provided for errors resulting from incorrect information supplied by the customer.

Correction Costs

Any corrections requested after production has commenced will be subject to additional charges for labour, engraving, transport, and materials. Costs will be quoted according to the extent of the required work.

Damaged or Defective Products

If a product arrives damaged or contains a manufacturing defect, the customer must notify Stellaland Granietwerke within 48 hours of delivery.

Supporting photographs may be requested.

Approved Claims

Where a manufacturing defect is confirmed, Stellaland Granietwerke may repair, replace, or otherwise resolve the issue at its discretion.

Order Cancellations

Orders may only be cancelled before production begins. If production has commenced, cancellation requests may be declined or subject to costs already incurred.

Business Information

Stellaland Granietwerke
1 Davis Street, Vryburg, North West, South Africa

Phone: +27 71 331 4980
Email: info@stellalandgranietwerke.co.za
Website: www.stellalandgranietwerke.co.za